Safe Gaming

Responsible Gaming at hey baj — Stay in Control, Keep It Fun

Hey baj believes gaming should be entertainment — not stress. Use our responsible gaming tools and guidelines to keep your experience positive.

Deposit Limit

Set Your Own Limits

Cooling-Off

Taking a Break Is Easy

Self-Exclusion

Stop Anytime

24/7 Support

Get Help in Bangla

Our Position

What Responsible Gaming Means at hey baj

Online gaming is growing fast in Bangladesh, and hey baj wants to make sure it stays an enjoyable pastime — not a burden. Responsible play isn't just about following rules; it's about knowing your limits, taking breaks when needed, and keeping gaming in its place.

Hey baj gives every member a set of tools to take full control of their own gaming experience. From deposit limits to self-exclusion — everything is right at your fingertips.

If you ever feel that gaming is having a negative impact on your life on hey baj, don't wait — reach out to the support team. We're always here for you.

Spot the Signs of Problem Gaming

If you notice any of the signs below, use hey baj's responsible gaming tools or reach out to our support team:

  • Chasing losses by placing repeated bets to win back money
  • Finding it hard to stop gaming on your own
  • Prioritising gaming over family or work
  • Betting With Household or Emergency Funds
  • Lying or hiding the truth about your gaming
  • Feeling restless or irritable when you're not gaming
Tools

Hey baj's Responsible Gaming Tools

Hey baj provides these tools so you can take control of your gaming experience on your own terms.

Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Reductions take effect immediately; increases require a 24-hour waiting period.

Session Time Limit

Decide in advance how long you'll play in one sitting. Once that time is up, hey baj will automatically alert you or end your session.

Cooling-Off Period

Take a temporary break from 24 hours up to 6 weeks. During this time, login and betting will be completely disabled. Your account will reactivate automatically once the break ends.

Self-Exclusion

For a longer break, self-exclude for anywhere between 6 months and 5 years. During this period, you won't receive any promotional messages from hey baj either.

Activity Report

View your gaming history, win/loss summary, and deposit stats at any time. Analyse your own habits on your terms.

Promotion Opt-Out

To stop receiving bonus or promotional notifications, simply opt out from Settings. hey baj won't pressure you.

Step by Step

How to Use the Tools

These tools are available as soon as you log in to your hey baj account. Follow the steps below:

1
Log in to your account

Log in to your hey baj account and click on the profile icon.

2
Go to the "Responsible Gaming" Section

Look for the "Responsible Gaming" option in your account settings.

3
Choose Your Preferred Tool

Select whichever you need — deposit limit, cooling-off, or self-exclusion.

4
Set a Limit or Duration

Set and confirm your preferred limits or time restrictions.

5
Takes effect immediately

Reducing limits or activating a break takes effect immediately. If you're having trouble, contact support.

Direct Tools

Core Control Tools

Betting Limit

Set a maximum amount per bet to avoid the risk of losing too much on a single wager.

Effective immediately
Loss Limit

Set your own maximum loss for a given period. Once the limit is reached, play stops automatically.

Protected
Reality Check

Hey baj will periodically remind you how long you've been playing and how much you've lost.

Automatic Alerts
Self-Assessment

Check Yourself

Think through the questions below — answering honestly will give you a clear picture of your gaming habits.

If the answer is yes, use hey baj's deposit limit feature. Set a weekly or monthly spending cap for gaming before you start, and stick to it.

Chasing losses is one of the clearest signs of problem gaming. If this sounds familiar, activate a cooling-off period and take a break.

Take your loved ones' concerns seriously. They often notice things from the outside that we miss ourselves. Reach out to hey baj support or consider self-exclusion.

If gaming is getting in the way of daily life, use session time limits or the cooling-off feature. Reach out to hey baj support if you need further help.

If gaming is causing stress rather than enjoyment, it's time to take a break. Use hey baj's cooling-off or self-exclusion options and put your mental wellbeing first.

Keep in mind: If you answered yes to any of the above, contact hey baj support right away. Asking for help isn't a sign of weakness — it takes courage.

Advice

Tips for Building Healthy Gaming Habits

Hey baj wants your gaming experience to always stay positive. Build these habits.

Plan Your Budget Ahead of Time

Set a budget before you start playing. Make sure it comes from money set aside for entertainment — not household or emergency funds.

Play for Fun

Play on hey baj for fun, not as a way to make money. Take wins and losses in stride.

Take Regular Breaks

Avoid long uninterrupted sessions — step away occasionally, have some water, take a short walk. hey baj's session timer can help you stay on track.

Spend Time With Family

Gaming is just one small part of life. Keep it balanced with family, friends, and your other interests. There's a whole world worth enjoying beyond the screen.

Support

Hey baj is here whenever you need help

For any questions or concerns about responsible gaming, hey baj's support team is available 24/7. Reach us via live chat, email, or phone.

Don't be embarrassed to talk about gaming problems. hey baj's support team doesn't judge — they're here to help.

Email us: support@heybaj.app
Get a response in Bangla within 24 hours.

Live Chat Support

Log in to hey baj and speak directly with our Bangla-speaking support agents via live chat.

Active 24/7
Help Centre

Find detailed guides and answers on responsible play and more at the hey baj Help Centre.

Visit the Help Centre
Emergency Account Closure

If you feel you need to close your account right away, email support@heybaj.app. Action will be taken within 2 hours.

Emergency Services
Safe Gaming

Play responsibly — keep the fun alive

Register on hey baj and use all the responsible gaming tools available for a safe and enjoyable experience.

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